FAQ

Delivery

Orders are posted from the UK and typically arrive within 2–4 working days. Free UK delivery over £40.

Returns

Unused items can be returned within 30 days — just get in touch and we'll sort it.

Materials

We choose natural, considered materials — vegan apple leather, biothane, waxed cotton, solid brass — over plastic tat. Everything is picked to wear well and last.

Sizing

Each product page lists its sizes. If you're between sizes or unsure, drop us a line before you order.

Natural treats

Single-ingredient natural chews are coming soon. Join our list to hear first.